Other

Common problems on website
Terminal which is available to use to purchase on online shop.
Online shop supports to purchase by smartphone, Tablet PC, windows system and Mac system. Processing time of orders
It is available to purchase for 24 hours on online shop. (Except for the time the website is being maintained, which leading to the service to be stopped.)
Holidays and business hours
The emails customers send to inquire, we will solve it from 9am-6pm daily.
At Sunday and holidays of China, the emails customers send to inquire and the order will be handled from the second workday. Thank you for your understanding in advance.
List about the holidays of China

• New Year's Day (January 1st of each year)
• Spring Festival ( It will be informed on our homepage)
• Qingming Festival (April 4th of each year)
• Labor Day (May 1 of each year)
• National Day (October 1 of each year)
• Moon Festival (It will be informed on our homepage)

When at rest, it will be informed via homepage of our website and twitter（@GamoTwo）
Description of members
You can purchase goods via a member or a guest.
If you registered the member, you will have the right to take part in the promotional activities we hold irregularly.
Purchase process

1. Find the goods you want to purchase
2. After you confirm the amount and configuration, you can add it to you cart
3. Log in (register) a user, we also support purchase goods as a guest
4. Choose payment method (Western Union, credit card, PayPal)
5. After you complete payment, website will send you an email about your payment have been confirmed
6. Factory is arranged to produce the good, then website will send you an email about your goods is arranged to produce
7. Ship out the goods, website will send you an email to tell you your goods has been shipped out.( It contains the tracking number of corresponding logistics company)
8. Receive the goods.